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WLOS/WMYA, in Asheville, NC, is seeking a Collections Analyst to be responsible for tracking and resolving outstanding payment issues, including collection activities such as sending follow-up inquiries, negotiating with past due accounts, maintaining records and referring accounts to collection agencies. This position will be an integral part of the credit hub and will provide assistance with accounts receivable functions for more than one television station.

Responsibilities include, but are not limited to:

• Make collection calls
• Prepare and maintain various reports
• Maintain an accurate aging report
• Maintain up-to-date records in system
• Collection and allocation of payments
• Carry out collection and reporting activities according to specific deadlines
• Reconciliation of accounts
• Monitor client account details for non-payments, delayed payments and other irregularities
• Follow established procedures for processing adjustments, refunds, etc.
• Investigate and resolve customer queries
• Communicate with internal personnel and clients via phone, email, mail or personally
• Submit delinquent accounts to collections, as needed
• Perform other related duties as required and assigned

• Knowledge of general accounting principles
• 3+ years of experience in billing or collections
• Broadcasting or media experience is preferred
• Experience with Oracle and with a broadcast traffic system, such as OSI or Wide Orbit a plus
• The ability to prioritize and multitask, have a high level of attention to detail, and have excellent communication skills